This company's travel planners did an outstanding job of designing a personalized, detailed collaboration based on the specifications of what I wanted to see and do, and their fabulous recommendations for accommodations and locations. They were flexible enough to adjust as we planned, including adding my daughter to... Read more
We (group of 6) really enjoyed the tour in Slovenia, Croatia and Montenegro. We stayed in Lake Bled, Rovinj, Plitvice National Park, Split and Dubrovnik and all the places visited were wonderful. The services provided by this travel team were excellent; the vehicles were in excellent conditions, the drivers/tour... Read more
My family and I could not have been more pleased with our trip to Croatia this summer. This travel team from our first conversation to our arrival listened to all of our requirements and our budget and planned the family vacation of our dreams in Croatia. It was everything we wanted sun beach entertainment and private... Read more
Excellent! My trip was fabulous! Everything was perfectly arranged by the travel company and my travel planner, who was a very responsive, attentive and caring travel planner. My planner replied to all my questions promptly and the private transfer, drivers and itinerary was wonderful. My travel planner also... Read more
I cannot fault the service provided by this travel team, for our trip around Bosnia and Herzegovina, and Montenegro. The company was unknown to me but online reviews were reassuring, and were reflected in the delivery of the services contracted. An itinerary was developed collaboratively to meet our timing... Read more
Our trip exceeded all expectations- we loved Croatia, the people, the places and the experiences! We could not have experienced everything we did without the trip planners and this travel company’s guidance, expertise and hospitality from start to finish. We would recommend the brilliant team at this travel... Read more
We had a fantastic time in Balkans with this travel copany! Our trip planner was an ultimate professional from detailed planning of our initial trip to modifying the itinerary when one of the travelers was ill, to checking in every day to see if we needed anything! Her knowledge of the area and the relationships she... Read more
This tour company has made our trip a most memorable one. To start with, it took long months of planning with our trip planner, who very patiently attended to our every whim and caprice and who never tires in accommodating the numerous queries and medications we had throughout all these months. After the bookings and... Read more
I would highly recommend the tour company. Our experience with using them has been wonderful. From the initial consultation, the tour planner was responsive and quick to reply to our many queries. She was professional in her communication and accomodated our requests to our satisfaction. She put together a well... Read more
My daughter and I visited Croatia and Montenegro in Oct 2016. As this was somewhat of a last minute trip, and I didn't have the time to do any research regarding what to see and do while there, I decided that I wanted a private tour and found Zicasso online to help us out.
When I started the process of planning our trip to Croatia, Slvoenia and Montenegro, I challenged the President of this travel agency with the fact that all of their reviews had 5 stars. I couldn't believe that any normal person/agency had not made a mistake/accident along the way and had someone reflect that in... Read more
This was such a well organised trip, giving us the best to see of Croatia in the 8 days we had. We started off by giving them ideas of what we wished to do and they finetuned the trip for us to perfection. The drivers and guides were all very knowledgeable, very friendly and always punctual. Eager to give us... Read more
We travel all over the world and by comparison, the organization, recommendations and insight that our agent and her team brought to our trip was superb. What first impressed us with our agent was our initial phone call. She truly listened and sought to understand what we were about and crafted a proposal that... Read more
We are very inexperienced at international travel, and nervous about striking out on our own- at the same time totally uninterested in touring with a group- spending more time with other tourists and worrying about schedules then just being in the moment.
Our agent really listened to us and put together... Read more
The trip was well planned. Vlasta of this Croatia travel agency will have to take all the credit for this wonderful and fabulous vacation. She learned so much about our interests and our type of vacation and made excellent suggestions. For example, the number of days in Zagreb, Split and Dubrovnik were perfect for... Read more
We used Zicasso for our trip to Croatia and we ended up having one of our best family trips ever. The level of professionalism and the bedside manner of the employees I have not seen before. We have traveled all over the world and I have yet to come across travel agents that put in the time and are literally on call... Read more
They are professional and we’re quick to answer my many questions and direct me in directions that best for us, as our knowledge of the Balkans was limited. Highly recommend and we will definitely use their service again. Read more
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