Australia, New Zealand Luxury Vacation Review: Melbourne, Sydney, Cairns, Queenstown, Te Anau, Milford Sound, Wanaka

Our Zicasso travel agent helped us plan a dream family vacation with our adult sons to Australia (Melbourne, Sydney, and Cairns) and New Zealand (Queenstown, Te Anau, Milford Sound, Wanaka).

We only had three weeks for two countries, but our tour operator fit in a Great Barrier Reef dive, Melbourne and Sydney bike tours, wine tastings, a private luxury boat tour of Sydney, river rafting, a Siberian Air and jet-boat experience with a 7km hike through New Zealand's wilderness, an overnight stay on a boat in Milford Sound, glow worms, a wildlife sanctuary, and a steamboat ride to enjoy tea at a farm to watch sheep shearing. All this and we still had free time to explore on our own. The accommodations were top-notch and the majority had laundry facilities in our unit!

He was fantastic to work with – highly responsive and detailed, and we would definitely recommend his services! His presentation of the itinerary and activities was really helpful. He spent over two hours with a video presentation covering all aspects of our trip. This included hotel and activity locations, with detailed views. This made things really easy to navigate once we were there. Anything he reserved for us went without a glitch and all transports showed up on time.

Cyclone Jasper hit Australia right before our trip and Zicasso's travel partner spent a lot of unexpected extra time reconfiguring the first few days of our itinerary, given the storm's impact on our first location. Again, another two-hour conference covering these changes, which put our minds at ease. We still got everything on our dream list covered and greatly appreciate his extra time, especially as this was during the holiday season. It really was the trip of a lifetime!