Australia & New Zealand Tour Review: Queenstown, Mt. Cook, Snorkeling in Great Barrier Reef, Sydney Harbor Bridge Climb

less plane travel, way too much time sitting in airports...much better hotels, at least given more of a choice

Travel Company's Comments

Our travel consultant spoke with the client when she returned from her trip and she advised she had a great time but didn't feel all the 3* hotels  in Australia were up to a 3* standard that she would expect here in the US. We know its up to our consultants to dig deeper on clients budgets but when they submit a low budget range on the Zicasso trip request and then won't elaborate any further on what they are prepared to spend its really difficult to match expectations with the products. Our travel consultant always comes in the range of client's budget but maybe she needs to work more on upselling.

With regards to the late nights and early starts, many of the tours do depart from 7am in the morning, this is the only option. With regards to pairing early mornings with late evenings I can only see one example of this and that is at Ayers Rock when the client did the Sounds of Silence dinner coupled with a sunrise tour - this is the one area in Australia where this type of schedule is completely unavoidable unless more nights are spent here. In Melbourne, the only other late night tour we ensured she had nothing else scheduled until her1.20pm pick up for the airport the next day.