Costa Rica Vacation Review: San José, Manuel Antonio, Arenal, White-Water Rafting, Wildlife, 10-Day Trip

Review by traveler

George M.

2.16.2024

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Costa Rica

Your overall comments on the trip and the travel company:

The Zicasso tour company did a good job of planning and scheduling our vacation.

Most of the accommodations were good and their locations were wonderful. The hotel in San José was very good and the hotel in Manuel Antonio was excellent. The only exception was the hotel in Arenal. It was clean and the staff friendly, but the television and jacuzzi had to be repaired.

The transfers from the various locations were good and all the drivers were friendly and drove well. I would recommend this travel company to others traveling to Costa Rica.

What were the most enjoyable or memorable parts of your trip?

Special thanks should go to our San José city tour guide, our white-water rafting leader, and our host and his family for the nocturnal frog sanctuary.

If you could take your trip again, what would you do differently?

I would request morning tour events have a pick-up at the hotel no earlier than 9am.

Travel Company Comments:

Dear George,

Thank you for your kind words about your trip, myself and my team are thrilled you had a great time!

Again, I am sorry for the issues with the hotel in La Fortuna, which you reported at the end of your stay there so I couldn’t speak with the hotel to fix during your stay. This one was the only one available within your style and star range when you booked and is decent but unfortunately this happened to you, so I had a quite serious conversation with them once I received your comments, and I think we won’t use it anymore.

Regarding the activities, I very much understand this is a vacation and you don’t want to get up early (except in necessary situations, for a flight or boat transfer, etc.); unfortunately, as in case of shared activities like this, most pick up times available are either quite early am (7.30-8.30 am) or early afternoon, there is not much flexibility other than taking afternoon tours when available, but for example, for nature and wildlife observation, it is always better to start in the morning. Many guests take private activities and then there is some more flexibility.

Again, thank you for traveling with us and we hope to see you again, either in Costa Rica or Panama!