France Luxury Vacation Review: Paris, Gordes, Aix en Provence

Review by traveler

Jerry D.

7.3.2019

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

France

Your overall comments on the trip and the travel company:

The drivers on the shared tours were not very knowledgable and basically were not really tour guides but merely drivers. As noted previously, we were forced to drop off a couple (on one tour) in Marseille which took us about 2 1/2 hours just sitting in the car. This inconvenienced 5 other people on the tour (including ourselves) who were staying in Aix en Provence.
In addition, we specified that we wanted to be at specific towns on certain days to attend markets, etc. and were told we would have sufficient time. However, in reality, we did not. Furthermore, there could have been better coordination with the tours as our first 2 nights were in Gordes, only to return to the town with a tour from Aix en Provence.
Unfortunately, none of the guides gave us any insight into Aix en Provence.
Our hotel in Paris was ok but not in a very convenient location.

What were the most enjoyable or memorable parts of your trip?

The hotel in Gordes was most enjoyable along with our private driver who took us to the L'isle Sorda Sorgue along with other towns. He was very knowledgable and quite accommodating. We also enjoyed the hotel in Aix en Provence.

If you could take your trip again, what would you do differently?

We would not have done the small group tours and not used the company that provided them. We would also have spent more time in some of the towns such as St Remy and Baux en Provence than we were allotted on the tours.

[TRAVEL COMPANY'S COMMENTS]

Dear Mr. and Mrs. D.,

Thank you for taking the time to leave us a review as it is very important to us. We like to take care of all our clients and we are sorry that the two shared tours did not meet your expectations. Indeed, in shared tours, the driver has to pick and drop other clients to their accommodation. In order to make the most of your trip, we always recommend our clients to have a private driver and guide in all the tours so they have the flexibility to visit the places they want.

In compensation, we refunded you for both tours and along with an apology amenities, which we hope you enjoyed. We are also glad to hear that you enjoyed the Hotel in Gordes and in Aix en Provence, as well as your private driver.

Once again, we apologize the group tour experience did not live up to our usual standards, and we really hope that you still had a great time in France!

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France Luxury Vacation Review: Paris, Gordes, Aix en Provence

General Info

Which Country (Countries) did you visit on this trip?

Your overall comments on the trip and the travel company:

What were the most enjoyable or memorable parts of your trip?

If you could take your trip again, what would you do differently?

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