Italy Family Vacation Review: Rome, Venice, Florence, Pisa, Milan, Murano Gondola Tour, Sistine Chapel, Colosseum, Cooking Course

I worked with this travel planner and this Italy travel agency.  I initially started with a different agent who left for vacation.  I had a lot of trepidation when this initial agent told me she was transferring the trip planning to our planner.  After a little bumpy start, things went very well.  The trip to Italy (Rome, Florence, Venice and Milan) was for my mother but a total of 4 adults went.  My travel planner helped me tailor the trip towards things my mother would enjoy.  It was easy to change the itinerary.  She worked with me to incorporate my requests and ideas even calling at times that were convenient for me (and not her).  We had a detailed itinerary weeks prior to the trip and a finalized one a week before.  She helped make restaurant reservations.  In addition, she was available by phone when we were in Italy.  She called or texted almost every day to make sure all was going well.  She even made last minute changes while we were in Italy seamless.  Everything was well-organized and the trip went smoothly.  I hope to return to Italy soon and would be happy to work with this travel planner again.  I would recommend her highly to any one.