Italy Schedule Group Tour: Tuscany, Florence Walking Tour, Coliseum Tour, Venice, Rome Bus Tour

I had a good relationship with the trip planner, who had patience with us and a travel specialist was really helpful in answering questions and helping us get a refund for water taxi. While in Italy, you may want to look into using a different travel contact for your customers. The local company was not helpful at all!

Overall our trip was great. There were a few things we would have done different.

1. The 12 hr Tuscany Tour was not what we expected. I guess we should have read the description of the tour more, but I thought a Tuscany tour would include more wine tasting than just 1.

2. When we got on the bus for the Tuscany Tour we were told there were only 6 people in our group and they made us transfer to another bus when we had great seats all together on the 1st bus. Plus the guides spoke better English and there was more than one guide.

3. The bus we were transferred to was not as nice, the tour guide was difficult to understand and we could not all sit together. In fact one person in our party was completely separate at sat in the very back of the bus.

4. The money we paid for this tour was not worth the expense.

5. The only other issue was our water taxi mix up in Venice and so we walked to our hotel which was over 1 mile with all our luggage.

6. The hotels were wonderful and the rest our trip was great.

Other travelers on this trip said: 

- Difficult to follow, more attention to detail, especially around transportation, overall trip was great

-For the most part the trip was awesome and Marageti did a wonderful job.

-I thought the trip was well planned out and communication was great. A more clear and easy to read and follow itinerary would be an area to have some improvement.