Japan Family Trip Review: Local Cuisine, Culture, Scenery, Wildlife, 2-Week Vacation

Charlotte was quick to respond to all my emails and very personable!  She did an excellent job of tailoring our itinerary to what we wanted and the locations for all our hotels was PERFECT!  Even the order of the cities we traveled to in Japan was well thought out.  It was our first time in Japan, and we do not speak the language, so having an English speaking guide with us throughout the trip was key, while at the same time allowing us time and days to explore on our own for the smaller cities and towards the end of the trip (again well planned out).  All the guides were excellent and knowledgeable. Of course there are always glitches with any well thought out plan.  Our Japan concierge contact was wonderful in working through the kinks and was very gracious with compensations.  Thank you!  =)