Luxury France Travel Review: Chateauneuf-Du-Pape, Wine Tasting Tour, 2-Week Trip

If we were doing it at the same time of year, I would not stay at the hotel in Provence again.  When it's warmer and the pool is open it would be very pleasant, but in the off season there isn't the level of service you would expect with that price point.  We (and other guests) sat by the pool because it was warm out, but not warm enough to swim. The pool had not been cleaned in some time and looked very sad.  Even though there were several of us at the pool, no one came to offer drinks or even water. The terrace restaurant was just above the pool so they did have wait staff. It was very odd.
There was no water or coffee available throughout the day in the lobby, which is typical I would think, and the one bottle of water in our room was not replaced in the 4 days we were there.
Also there was construction on the property beginning at 7am and going until 4pm every day. It was really loud and disruptive and I think a letter of apology or a free cocktail (or bottle of water at the pool!) would have been appropriate.
Other than that, all the hotels, tours, guides and drivers were amazing.