Luxury Morocco Vacation Review, Chefchaouen, Marrakesh, Fes, Sahara Desert, Essaouira

Not so long in Marrakech or a different hotel as it was noisey & undergoing repairs with a very limited menu. Also the hotel in Essaouira was a little dated, food availability was also limited as to menu in the room or time to order food (my husband was ill & stayed inside).

The travel should be with a 4wD such as a Toyota Sahara (more room) or Prado. The van was harsh not designed for the roads which were at times bad (excluding the highways) & uncomfortable for long distances. 

Travel Company Comments:

Dear Vanessa,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your trip as well as the company of your guide and driver.

The noise in the riad in Marrakech was due to the repairs that were happening in an adjacent room - which were normally scheduled during the time that our clients are outside of the Riad. As for the meals, we typically only schedule one meal there as the rest of the meals are in various restaurants outside.

We understand that the noise level and the menu options would have been inconvenient, given that you spent more time at the Riads than usual given your husband’s illness.

We have followed up with both Riads and shared your feedback with them to keep improving our clients’ stay there.

As for the car, the Mercedes minivan was suggested since you were initially a party of 4 - a Toyota SUV would only fit 3 people. The Mercedes minivan is also more luxurious and spacious than a Toyota SUV. That being said, we will make sure to clarify the car type to our clients as we finalize the trip and to accommodate their preference when possible.

On behalf of our team, we would like to thank you again for sharing your honest feedback and also for trusting us with your trip, it was our pleasure to show you a memorable time across our country.

Best regards,

Your Morocco Travel Company