Morocco Travel Review: 3-day Trip to Casablanca & Rabat, Culture and History Tour

We greatly enjoyed our three day pre-trip which was arranged by the travel company.  (We departed on a group tour thereafter).
Our travel planners stayed in close contact with us and were most responsive to our wishes as we put the tour together.  They also offered good suggestions about places to see in Casablanca and Rabat.  Our hotels were excellent.  Our planner stayed in touch with us when our plane was delayed and we lost our luggage.  
Our tour guide in Rabat was personable, knowledgeable, and friendly.  We enjoyed the time we spent with him and were sorry to say good bye as soon as we did.  Ditto for our driver, we enjoyed our drives with him and learned about Morocco as we talked to him.  Both our guide and driver spoke fine English.  They were extremely helpful to us (and patient) in our attempts to reconnect with our luggage, which took two days, and two trips back to the Casablanca Airport.  We were sorry to say goodbye to both of them, as our time together was brief.
I would recommend this travel company to friends who might want a personalized tour in Morocco.
I would also contact Zicasso if I was in need of a travel company in the future.  We have had good experiences with companies that you recommended in South America as well as Morocco.