Luxury Switzerland, Austria & Germany Family Tour Review: Wengen, Lauterbrunnen, Interlaken, Zermatt, Jungfrau, Paragliding

I don't know where to begin. As soon as we started planning our family vacation for 11 people, ages 8 - 75, Ciaran from the travel agency was there to answer any questions, re-write the itinerary (several times!), and guide us on what steps to take next. The guest page was extremely helpful; we could refer to it when we wanted to add excursions, make a payment, or see our itinerary.  Our local contacts could not have been more accommodating, kind, and helpful. They went well above our expectations. They called us when we were scheduled to arrive at our destinations to ensure our transportation went well and everything was as expected. If I had a question, I emailed or called and heard back within minutes (even on the weekend). Both were very knowledgeable about their areas of expertise and answer our questions with great detail. From the transfers to the hotels to the destinations to the excursions, we could not have asked for more. Everything was top-notch, first-class, and better than we could ever have imagined.