I can't begin to express how truly wonderful it was to work with everyone at this travel team. They created the most incredible vacation that our family LOVED and will treasure forever. Throughout the planning process they were thorough, thoughtful and communicated with us in an extremely timely manner. We asked for a... Read more
I contacted this tour company in July to plan a Dec Switzerland trip for our 28th anniversary. Our tip planner and his staff were great helping us sort out options, giving advice about our timeline and always staying with our stated budget. They were flexible when we made some changes and really thought of every... Read more
WOW! This vacation far exceeded our expectations. The travel company took our starting point, a half marathon race in the Italian Alps, and created a memorable experience. This occurred at several levels. First, the accommodations were all top notch. In Milan, they had wonderful English speaking front desk staff... Read more
My husband and I travelled from California to Switzerland for ten days. We stayed in Basel for four days for business, then travelled by train to Luzern, Bern, Interlockin, Zermatt, and Geneva. The entire trip exceeded my expectations because of the excellent, detailed planning by the this travel agency. They booked... Read more
This tour company in Slovenia planed a 16 day short notice trip to Switzerland, Lichtenstein, and Luxemberg for us. Referral to this company was a great success. Working with the trip planners and the staff was always pleasant and fulfilling. They quickly grasped our desires and planned an exciting itinerary... Read more
Working with this travel company, our travel specialists, was excellent. Our travel specialist has such a great connection with his clients. He listens and provides what you want. He has vast experiences with his recommendations. The hotels he recommends, he uses himself..and these places he arranged were all unique... Read more
We are several weeks past the return from our trip, but we are not out of raves for the entire experience. We asked for a highly customized trip to visit the great old libraries of the world across several mid-European countries and were richly rewarded by the excellent transportation, drivers, and guides provided by... Read more
This travel team designed and executed a wonderful trip to Switzerland for us. Defined as a best of Switzerland on 6-Days, we went from Lucerne to Interlaken to Zermatt and back to Zurich. They scheduled a tour of Mt. Pilatus via a boat ride on Lake Lucerne, a tour and cholocate making session at a local store in... Read more
Our family had an amazing trip to Switzerland and Germany a few weeks ago. My travel agent was extremely helpful in planning our itinerary that had many "hands on" tours such as one day making chocolate bars at a chocolate factory to making pretzels and sausages another day. He also planned a lot of "must see" tours... Read more
We have planned a number of trips through Zicasso, and will continue to use them and tell all of our friends about the process. They make travel so easy! This travel team did a phenomenal job. Our drivers and guides were all wonderful. All accommodations were in perfect locations and very upscale. We all agreed... Read more
The company was very responsive to my requests. All communications were clear and timely. They gave me a very detailed and clear itinerary. They planned a great trip for us. All the hotels were great. the guides were very good. Suggestions of activities were good. All the guides and transfer drivers showed up on... Read more
We thoroughly enjoyed every aspect of our trip to Switzerland. This travel agency exceeded our expectations. From the initial contact to the final details, our interactions with this company were handled promptly and professionally. In the initial planning stages they listened carefully to our travel wishes and... Read more
Our travel planner and his staff at this travel company were superb. They worked closely with us throughout the planning process and truly customized our trip. They were very responsive to changes and made everything easy. Once we were in Europe, they checked on us every day and answered whenever we called. The... Read more
Just spent two weeks with our family traveling through three countries and eight cities. With so many moving parts, trains, tour guides and hotels, and our need to meet up with our son multiple times during his study abroad, we needed help. Our trip planner and his colleagues at this tour company were unparalleled... Read more
The trip was amazing, and the travel company was extremely pleasant to work with. They were able to help us get the trip we wanted and provided great ideas/feedback along the way to help us book the perfect trip. I would definitely work with this travel company again and have already recommended them to friends and... Read more
If it was possible, I would give this tour company 6 stars. Their service was way beyond anything I have experienced. We live in Australia and so we were unsure about dealing with a company in Slovenia, but they had arranged our itinerary before some of the travel agents in Australia had even returned our calls.... Read more
At first I must admit I was very nervous booking a trip with a travel company outside of my home country of Canada, as I have never done this before or paid for a trip in Euros. We are a family of 4 and this would be the first trip to Europe for my daughters. But once Zicasso connected me with this travel company... Read more
Our trip organized by this travel agency was OUTSTANDING. Huge kudos to our travel agents for their knowledge of the areas we wanted to visit, their attention to detail, and their ability to stay within our budget for an incredibly memorable trip!
After traveling to the the Italy hot spots 5 years ago, we... Read more
I decided to take an extended (7 week) vacation through Europe, visiting 4 countries and 13 cities, with various friends coming and going throughout my travels. The trip itself was complex, with the added intricacy of the various desires, personalities, budgets, and availabilities of my traveling companions.... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.