Luxury Travel Review: Argentina & Brazil, Iguazu Falls, Mendoza, El Calafate, Buenos Aires, Perito Moreno Glacier, Fine Dining

If I could take the trip again, I would choose higher end accommodations. Overall,  I chose what I thought were properties one tier from the top, but maybe there was just a disparity in levels of properties available.    

Hotel in Puerto Iguazu- breakfast was poor quality, too many breads/sweets, no coffee making ability, very hard bed

Hotel in Mendoza- very quaint property with great staff, hard bed, no coffee making ability in the room

Hotel in Buenos Aires - nicest room and property of all our stays, no coffee making ability in room though

Hotel in Buenos Aires Palermo- this hotel was a disappointment, the rooms didn’t appear very clean, our bathroom door was damaged and our shower leaked profusely onto the floor with each use.

Travel Company Comments

Dina, first of all, I would like to thank you very much for taking the time to send us such a detailed feedback. We do appreciate it a lot!

I`m very happy to hear that you felt comfortable with the planning process of your trip and that you had one of your best vacations with us! Receiving this kind of feedback is one of the best parts of our jobs! As for the guides, thank you for your great comments about the guide in Mendoza and the guide in Iguazu: we will let them know and I`m sure they will be very happy about that! I agree with you about that restaurant, is my favorite in Maipu Valley, a place that you can go over and over again!

Dina, regarding amenities at the hotels, yes, is not very common in the region to have a coffee maker as a complimentary amenity: if I knew this was so important for you I could have look for appropriate hotels. A pity that you didn't mention this to your destination host, maybe we could have done something on your behalf or change hotels.

I`ve taken note of the details mentioned for each hotel and will let them know about your comments. The one I`m very surprised about a certain hotel as this is the first negative feedback we receive: I will be very careful before suggesting this hotel again. 

Again, thank you very much, and please do not hesitate to contact us again, if you think about coming to South America in the near future again!

Warm regards from sunny Buenos Aires!