Review: Costa Rica Vacation, Manuel Antonio, Waterfall Rappelling

The trip was wonderful and Costa Rica is absolutely beautiful. This travel company did a great job planning with me.  They really listened to what we wanted and provided a lot of different options.  

The gentleman I was working with happened to leave the company between my deposit date and my pay in full date.  I had to email the company many days after I was supposed to pay my final payment and ask where my invoice was.  What would have happened had I not emailed?  

On the trip, almost everything happened as they said it would.  There was always someone picking us up at the right time when we needed to go somewhere.  Everyone we met was so incredibly nice.

I say ALMOST every happened as it was supposed to as there was one time when an activity we had planned and paid for was cancelled.  They actually came to pick us up for the morning session of the activity (we were scheduled for the afternoon session) but we were already off at another activity at the time.  Later, we got a call from the travel company asking if we wanted to switch and they would call us back with some options.  Well, we never heard back from them - so, we basically lost some money on that activity that we never got to do through no fault of our own.