Spain & Portugal Family Vacation Review: Tomar, Sintra, Lisbon, Porto, Seville, Cordoba, Barcelona, Douro River at Sunset

The trip was most enjoyable thanks to the services provided by our travel agent of this tour company.   Our agent was very attentive to our wishes and interests, and arranged a schedule to meet our needs.  He was very patient, and made adjustments to our schedule as required.  During the trip, he provided excellent coordination and support.  This included helping with tracking a checked bag which did not make it with us on a flight connection between Madrid and Porto.   All of the private drivers and guides was very professional, punctual and considerate of our interests, needs and comfort.   We cannot overstate how pleased we were with all of the services provided.  
We feel like our amazing family trip to Spain (Barcelona, Seville, Cordoba) and Portugal (Porto, Tomar,
Sintra, Lisbon) actually began when we started working with our travel agent six months prior to
our departure date.  He consistently followed up with us to understand our interests, priorities, likes and
dislikes, in order to create a wonderful itinerary that satisfied our entire family.  Even our last minute
request to add a stopover in Tomar on our way from Porto to Lisbon was handled expeditiously.  The
private guides that took us around in all of the cities we visited were top-notch, hotels selected were
comfortable and conveniently located near the city center, drivers were on-time and friendly…  Our
travel agent was also very responsive and helpful in giving us advice during our trip, especially when we
encountered some unexpected problems such as a lost luggage during airport transfer. 
 
Overall, the trip itself and the travel company exceeded our expectations – we were very satisfied with our trip.