Spain & Portugal Luxury Travel Review: Fado, Flamenco, History, Culture, 3-Week Trip

We had the pleasure of working with Jorge, our specialist at this travel company, on our recent three-week trip to southern and northern Spain and Portugal. While we had an initial game plan, working with Jorge helped us fine-tune our itinerary and add some locations and activities that really added a lot of value to our trip. His knowledge of the area is excellent and his English is great for those who cannot speak Spanish.

All of the tour guides he recommended were top-quality - they were personable and well-steeped in the history, culture, and norms of the regions, and they helped us manage a couple of things with which we needed help. From finding a tire gauge, communicating with a pharmacist, and helping us find a regulation Ronaldo shirt, they went above and beyond. Not all tour guides would be willing to help like this.

Jorge spends time making sure that he has the right group of guides. The quality of the activities Jorge recommended (a fado show, flamenco, grape stomping, etc.) was excellent and didn't appear to be too “touristy”. The hotels he selected were central to the things we wanted to do, as well as being very charming, especially his selection in Leon, Spain. I like that he asked us upfront how much we wanted to spend and then he worked within that budget.

Besides being extremely knowledgeable about the area, he provided the highest level of customer service. I believe he must not sleep or take a day off. He was so responsive and quick to find answers to our questions if he didn't know. In general, he was flexible and able to change things, even late in the planning stage, and while planning, he always tried to speak with us in our time zone.

I would highly recommend him, and if we return to this area, we definitely will have him plan our trip.