Travel Review: Australia & New Zealand Tour, Port Douglas, Queenstown, Daintree Rainforest, Blue Mountains, Wanaka Skiing

The trip was fantastic.  I was concerned about all the transfers, airport pickups, transportation, and other connections.  Every single pickup, ride, and contact person was there and picked us up on time.  The drivers transporting us, and the guides we had were awesome.

Our travel agent put the trip together for us and did a tremendous job in picking things for our interest.  I had a discussion with her about what we would and would not like to see, and from that discussion she did an outstanding job of selecting our sightseeing trips.  

I just have one negative comment about the whole trip, and this is a company policy problem.  We were scheduled to go on a helicopter ride and a cruise on Milford Sound in Australia.  It was cancelled that morning because of weather.  I had no problem with that as we cannot control the weather. There were three of us traveling together.  We had each paid $460 for this Milford Sound trip.  When it was cancelled The Helicopter line stated we had not booked it through them and we would have to work with our travel agent for the refund.  The travel agency's policy is not to refund.  I suppose this is somewhere in the legalese jargon.  I was wondering who got to keep the $1,380  the three of us had paid in total.  If I had known, I would not have booked any trips that were weather dependent with no refunds.