Travel Review: Custom Australia Tour - Beaches, Snorkeling, Wineries and Hiking

Knowing all of our excursions were set-- We had vouchers ready and waiting at each hotel stay. However we had to ask at each place for the vouchers. The travel companies partnered with sometimes were led to believe the Australia travel agency was supposed to check us in and confirm our transfers/pick up times etc and it led to a few misunderstandings. The travel partners were also not very helpful. 2 of our excursions were canceled and we had to do everything on our own to re-book them. We missed out on a few things if we would have known better or had better contact with the Australia travel agency could have been resolved more efficient and effectively