Travel Review: Family Trip to Peru, Cusco, Aguas Calientes, Moray & Maras Mountain Biking, Machu Picchu, Horseback Riding

We had a wonderful time in Peru with a few mishaps.  Overwhelmingly positive experience with guides, who were very personable, had great language skills and were punctual and professional.   Hotels were very nice.  Both accommodations were exceptionally nice hotels.

 A few negative comments:  Our final itinerary was not received until 24 hours before departure, which is simply unacceptable.  Our guides seemed very confused about tickets (E.G. our tickets were inadvertently left at our first hotel because no one told us they were there.  Our Machu Picchu bus tickets for day 2 were given to us during our tour on day 1, but our park tickets had to be delivered to the hotel later...and no one told us we needed to be at the gate to Machu Picchu Mountain at 7 am so we were unable to hike the second day.  Finally our luggage was left in the sacred valley and was delivered to Cusco HOURS after we arrived because the driver was unaware we should pick it up).