Travel Review: Luxury Spain Family Vacation, Granada, Rhonda, Cordoba, Seville Bicycle Tour, Majorca & Menorca Sailing

Our family of four (mom, dad, girls ages 11 and 12) just returned from a 15 day trip to Cordoba, Sevilla, Ronda, Granada, Majorca and Menorca.  Our agent from this Spain travel company planned the trip for us and, wow, it was amazing.  It was a pleasure working with our agent -- he made great suggestions, organized every detail, and was so helpful.  From the planning, to the itinerary, to the trip itself, everything was great.  He ensured that we had wonderful hotels within our budget, and in fantastic locations.  Great guides, interesting tours and wonderful travel tips.  On our last day, flying out of Menorca, we had our first (and only) travel hiccup -- and it had nothing to do with our agent or his planning.  It was a mechanical issue with the plane.  When we contacted our agent to see if he could help us find a hotel in another country -- he not only found us a great hotel, but he offered to pay for it ("we don't want you to end your trip on a sour note.").  Seriously???!!!  We were so impressed.  That was totally unnecessary, but so generous and thoughtful, and the sign of someone committed to customer service.  We highly recommend working with this travel agency, and are huge fans of Zicasso.