Travel Review: Luxury Trip to Italy, Florence, Volterra, Radda, Rome, San Gimignano, Colosseum, Vatican, Uffizi Gallery

We had never been to Europe or Italy before so when we initially contacted Zicasso online we weren't sure what to expect. 

Our first email was returned within an hour along with a proposed itinerary for our 2 week visit to Italy. Over the next few weeks we discussed specific areas of interest, places and towns we wanted to see, hotel preferences and budgets. 

The staff at this agency handled every one of our questions quickly and efficiently and provided us with many options until we finally nailed down exactly what we wanted to do. 

We are lucky that the company has one of their offices close to us in Toronto, so one day we stopped in to meet with the staff and go over some trip details. Our agents sat with us and made us feel completely comfortable with the choices we had made. 

Not wanting to deal with rental cars or driving in Italy, we had booked private drivers to take care of all of our transfers too and from airports to hotels. I can't tell you how much we loved this part of the service provided. We were met on time, every time with english speaking drivers who very often acted as impromptu tour guides and gave us wonderful amounts of information as we travelled.