Travel Review: Private Australia New Zealand Vacation, Sydney, Brisbane, Auckland, Queenstown, Fox Glacier, Port Douglas, etc.

Flying back via Auckland on Air NZ would have been the way to go. United is really a disappointing carrier and I plan on steering clear of them in the future. We had to sort out airline travel in Newark on the way out and I left my itinerary material at the desk. I did not get to use the Supershuttle from Queenstown airport to Rees Hotel - we actually used the Supershuttle but paid cash. They said that they would issue a credit for that so I'm not sure how that works. (The travel company was able to get a credit)The Novotel in Rotorua was pretty average facility. Trying to get bearings on time change - certainly takes time.