Vietnam & Cambodia Tour Review: Siem Reap, Angkor Wat, Mekong River & Ha Long Bay Cruises, Ho Chi Minh City

All of the arrangements made by this travel agency were great. We were always met as expected by guides and drivers. The hotels that the agency arranged for us were really, really nice - boutique hotels in great locations in Ho Chi Minh City and Hanoi, and a great resort in Siem Reap. Likewise both boat tours - on the Mekong River and in Ha Long Bay - were excellent, with wonderful staffs, great food and great staterooms. The guides and drivers arranged by this travel agency were also exceptional - the guides were friendly, very knowledgeable, reacted to our requests and needs, spoke very good English and so were easy to understand, and shared some personal stories that really enhanced our experiences. And the drivers and their vehicles were first rate - comfortable, clean, water always provided, A/C (in Siem Reap that was really important), and safely driven. All of this at a very competitive price (in fact, less expensive than that offered by a large river cruise company that offered a similar itinerary except with group tours before and after the river cruise instead of the private guide and driver that we had). The only issue we had with this travel agency was very minor but a bit annoying. The issue is that we did not get on the same page about our desires to spend our time in Siem Reap focused on visiting as many of the Angkor sites as possible over the 4 days we were going to be there. Instead our guide was only prepared and funded to buy an Angkor single day pass, so we had to provide additional funds to purchase a 4-day pass. I will pursue why this happened with the travel agency. But this was minor and so many other things about working with them and the arrangements they made were spot on so I would not hesitate to recommend them to anyone looking for services in Vietnam and Cambodia.