Australia Travel Agents & Tour Reviews

4.84191
4.84 out of 5 stars
4.84 stars based on 2138 reviews

Real customer reviews for Zicasso’s Australia tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Luxury Australia Vacation Package, Melbourne, Cairns, Great Barrier Reef, Sydney, Blue Mountains Tour, Palm Cove

5

by traveler 

Karla H.
Shelley of this Australia tour operator was great. She recommended that we stay in Palm Cove instead of Sydney and that was a great suggestion. She also was able to get the days of our tours changed when the weather became inclement. She was always there to help. Read more

Travel Review: Luxury Family Vacation to Australia, Sydney, Ayers Rock, Great Barrier Reef, Blue Mountains, Cairns, Brisbane,...

5

by traveler 

Ken G.
Joanne of this Australia travel agency was terrific. Trip was well organized and with one exception, everything worked like clockwork. When the local tour company failed to deliver our prepaid private tour to Kuranda, she promptly sent us a refund without our asking for it. She gets five stars. Read more

Travel Review: Luxury Australia Vacation Package, Sydney, Blue Mountains, Cairns, Bonza Bike Tour, Uluru, Kings Canyon,...

5

by traveler 

Lois W.
This Australia travel agency was infinitely better than the second company you referred me to. The agent conducted a good initial interview, considered our 5-week time window, and listened to my particular interests, requests, and concerns. Obviously, our itinerary needed to be customized and it was. We had several... Read more

Travel Review: Luxury Family Vacation to New Zealand, Australia & Fiji, Milford Sound, Great Barrier Reef, Kangaroo Island

5

by traveler 

natasha m.
All the arrangements made were great and without a hitch. Read more

Travel Review: Luxury Australia Vacation, Great Barrier Reef, Cairns, Darwin, Brisbane, Fiji, Golf, National Parks

5

by traveler 

Melissa M.

The trip was amazing! Read more

Travel Review: Luxury Australia Vacation Package, Sydney, Melbourne, Great Ocean Drive, Adelaide, Kangaroo Island, Perth,...

5

by traveler 

Anne R.

We already knew where we wanted to go and what we wanted to do, and had booked some of our hotels with points. But we needed an expert to help book all the flights, some of the hotels and pull together the details. Shelley, our travel specialist, worked very hard to get us hotels within our budget and she booked... Read more

Travel Review: Custom Fiji & Australia Vacation, Sydney, Great Barrier Reef, Daintree Rainforest, Palm Cove

5

by traveler 

Russ W.
Shelley from this Australia tour operator exceeded our expectations on every level during our 16 day trip to Australia and Fiji. She booked us at beautiful resorts and excellent tour excursions. She was extremely knowledgeable about our destinations and provided information and answers to every question we had... Read more

Travel Review: Custom Australia & New Zealand Vacation Package, Sydney, Great Barrier Reef, South Island, Queenstown

4

by traveler 

Ashley L.
This travel agency was initially not as responsive as the other travel agents. However as soon as we spoke to Jillian it was immediately obvious that she knew the local market well and would work diligently on our trip. She was always patient in addressing our many questions and requests for changes. Read more

Travel Review: Luxury 5 Star Australia Tour, Sydney, Great Barrier Reef, Melbourne, Blue Mountains

5

by traveler 

Leslie H.
Shelly answered all questions and concerns on all aspects of our trip. Everything ran like clockwork, from airport transfers to tours. Also got us great fares on Hawaiin Air, which I had no idea they even flew to Australia. Read more

Travel Review: Luxury Australia Vacation Package, Blue Mountains, Ayers Rock, Port Douglas, Phillip Island, Sydney

4

by traveler 

Helen T.
The travel company was able to provide exactly what I was requesting Read more

Travel Review: Custom Australia Vacation Package, Sydney, Great Barrier Reef, Ayers Rock (Uluru), Melbourne

5

by traveler 

Judy F.
We had a fantastic trip which was all organized at fairly short notice. The hotels were just what we requested and worked perfectly for us. It was great having a representative over there with an emergency number to call so that when the car rental company didn't have the requisite papers they could be faxed within a... Read more

Travel Review: Custom Australia and New Zealand Tour with Fiji - Queenstown, Dart River Safari, Fox Glacier, Christchurch

4

by traveler 

Jeff A.

Good job all round. Shelley did an awesome job. She made the process easy. Some small issues but generally good. When renting cars it would be nice if I didn't have to pay for insurance when my platinum credit card covers it. There was no way to change the rental contract at the time costing me over 50 bucks. Can... Read more

Travel Review: Luxury Private Australia Tour - Sidney, Great Barrier Reef, Melbourne, Ayers Rock

5

by traveler 

Alan W.

everything worked like clockwork. Accommodations were excellent.I only wish we had a local contact number to add additional side trips while we were in Australia. Read more

Travel Review: Luxury Australia Family Vacation - Sydney Bridge Climb, Sydney Opera House, Adelaide

5

by traveler 

Robert H.
This Australia travel agency - and our consultant Candice, were great to work with. We were not easy clients, constantly making changes and she easily adapted. Was our first time using a travel company and would not hesitate to use them or recommend them, especially for a trip to Australia. We did fly premium... Read more

Travel Review: Luxury Tour of Australia, New Zealand, Fiji, & Cook Islands; Melbourne, Tasmania, Alice Springs, Kangaroo Island

5

by traveler 

Stephen L.
They are hands-on and in every way have helped solidify all accommodations, flights and side trips...all excellently reviewed And conveyed professionally. Read more

Travel Review: Best of Australia and New Zealand Vacation, Sydney, Milford Sound, a Balloon Ride at the Great Barrier Reef,...

5

by traveler 

andy m.
We could not have asked for better service from this New Zealand/Australia travel agency. We especially want to thank Sharon. She handled everything for us. every time we needed something, were to take a tour, needed a transfer, it was there. No wait no fuss. If we needed it, it was there, She.anticipated our every... Read more

Travel Review: Australia & New Zealand Highlights, Sydney, Hayman Island, Ayers Rock, Waiheke Island, Rotorua, Queenstown

5

by traveler 

debbie b.
Could not be more pleased with Jillian and this Australia/New Zealand travel company. When I first decided on taking this trip I asked a few travel agents to submit some suggestions. Most responded with very general ideas. Jillian came back with a detailed plan that covered all the things I was interested in doing... Read more

Travel Review: Luxury Australia and New Zealand Vacation by An Expert Agent - Qualia on Hamilton Island, Blanket Bay, etc.

4

by traveler 

John S.
A wonderful itinerary with the right mix of locations, good number of days at each spot, perfect activities, on-ground logistics were all great. Only snafu was a very poorly handled trip insurance situation by the travel agent (we booked trip and bought policy after being assured in emails and on the phone that we... Read more

Travel Review: Luxury Australia and New Zealand Tour by An Expert Agent - Great Barrier Reef, Bay of Islands, etc

5

by traveler 

Carol H.

Joanne at this Australia/New Zealand travel agency did a wonderful, patient job of getting the trip together. The accommodations have all been okay, the tours she arranged were terrific, and generally I think they did a great job. Joanne was responsive both by phone and email when any hiccup occurred. We haven't... Read more

Travel Review: Best of Australia Vacation - Sydney, Ayers Rock, Cairns, Kangaroo island, Melbourne, etc.

4

by traveler 

rebekah m.
overall very smooth and enjoyable...just the one hiccup with flight scheduling that caused us to have a layover we were not suppose to have and getting in touch with our coach to have changed times and that was annoying but it all ended up okay. Read more

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