Costa Rica Travel Agents & Tour Reviews

This agent was fantastic to work with.  She answered our questions promptly, was friendly, professional, and clearly an expert in her field.  Read more

Our best vacation ever!  I can't thank our travel agent and Zicasso enough.  Our agent put together the most amazing trip for my wife's 40th birthday. I simply outlined our interest and a professional and well thought out itinerary/proposal was created. The trip was so well organized all adventure activities were... Read more

Our agent was awesome!  She planned a wonderful trip that met all our expectations.  Time management, transportation, and excursions were outstanding!  Drivers were always on time, tour guides were friendly, and activities were amazing.  Our family was a challenge to plan for because we were multi-generational (... Read more

The representatives from our travel company were very responsive and helpful from the initial planning phases of the trip all the way through our departure.  Communication was never an issue - they even called us during the trip to let us know about a peaceful protest occurring in our area.  They took steps to... Read more

Our agents did a fantastic job organizing a large family vacation for our large multigenerational group (30 plus people, ages ranging from 2 months to 75). From arranging different pick up times from the airport, organizing for oxygen delivery and several fantastic private excursions that really catered to our... Read more

Everything about this company was a class act.  From when they picked us up from the airport and gave us a complimentary bottle of wine, until they dropped us off at the end of the week.  Our driver was so friendly and informative, the hotels were beautiful and the activities were very professional and fun.  He... Read more

Our travel agency was amazing.  From the start they were very interested in what our group (two seniors, 5 adults and 4 kids aged 8 to 10) wanted to do.  We said "active and learning" and the company was off and running.  They put together an amazing package in two amazing area of Costa Rica (Arenal and Manuel... Read more

The trip was absolutely perfect from start to finish.  Everything that I requested was planned and my itinerary was delivered by our agent at the airport personally.  He introduced us to our driver and made sure we had everything we needed before he left us in the drivers capable hands.  This travel company is... Read more

Our travel agency did an adequate job of arranging our trip.  We our desires were taken into consideration.  Contact seemed much less frequent and less personal than our other Zicasso trip.  Response time seemed long.   Read more