Austria & Germany Trip Review: 6-Day Vacation

My wife and I just came back from a wonderful trip to Europe using this travel company. We were completely satisfied with the service provided during the trip. Jake exceeded our expectations and was more attentive to our needs than we expected. In fact we are planning on using this travel company again on our next trip.
During the planning stages of the trip there was a misunderstanding and I reached out to the travel agency and to Zicasso to discuss the situation. Your representative was very attentive to our concerns and the travel agency was also quick to allay our concerns. The misunderstanding was handled expeditiously and to our complete satisfaction. I definitely would recommend this travel agency and Zicasso to our friends.
Thank you,
Tom