Review: Family Trip to Denmark, England, Ireland, Germany, Copenhagen, Berlin, Heidelberg, Stonehenge, Cliffs of Moher

Due to our youngest daughter choosing to do her study abroad in London, England, our family of four decided to travel to Europe this year.  We agreed on planning for a two-week trip traveling to the top four countries we’d like to visit.  A few years ago we traveled to Australia and we used Zicasso to find a travel agent.  As we were happy with that trip, we decided to use Zicasso again.  Zicasso gives you the opportunity to fill out a questionnaire that allows you to explain what type of trip that you are looking to do while considering your travel budget. We decided on working with this travel professional and her travel agency.  She seemed very knowledgeable and we later found out that she has traveled all over, so she has first hand experience to many of the places were planning to visit.

Our travel planner called us directly and spent a good amount of time listening to us making sure she had a good understanding of what we were looking to do during our trip.  Not only asking us where we wanted to go within each country, the types of tours and activities we wanted to do, but remained considerate of our travel budget. This was our very first time to all these countries and our travel planner provided us with great suggestions of different places and activities that we didn't know about.  She also did a great job in reeling us back in when we were looking to do too much. Our travel planner was extremely responsive to our questions and was very patient and cooperative working through all the details with us as our trip was pretty complicated in getting all the flights, transportation, tours and activities lined up. 

Based on all the feedback we gave, our travel planner sent us a very detailed proposed itinerary with different options. The proposal provided us with detailed date/time information and photos of the different types of places we could stay, list of hotels, tours and activities we could do.  Once we decided on the final proposal, our travel planner and her colleagues from the the travel agency did an excellent job in planning our itinerary and handling all the logistics for each of the countries we visited.  Every detail was planned and accounted for.  Our flights, transportation to/from hotels and airports and all our private, group tours and activities we were scheduled for. The travel team also sent us two travel binders customized for our entire trip.  One having all the vouchers and confirmation tickets we needed for all our transportation, hotels, tours and activities we prepaid for.  The other binder contained pages of our detailed itinerary explaining what we were scheduled to do each day.  These binders were extremely helpfule and we were very happy that every detail was taken care of for us.

Our trip included three days in Ireland, five days in Germany, two days in Denmark and 4 days in England.  We visited so many wonderful places that we wouldn't have known of if it hadn’t been for our travel planner suggesting it.  The tour guides she reserved for us were extremely knowledgeable.  We learned so much about the history and culture of each of the locations we toured. We had no issues whatsoever.  Every detail in our trip was well thought out and seamless.   We experienced an amazing trip that would have taken us months to plan and research.  We highly recommend the this travel agency and our travel planner.  We look forward to using their services again in the future!