Review: Peru Tour, Cusco, Lima, Machu Picchu, Local Culture, History

This is a review on this travel company and moreover, their staff. I apologize for not submitting this earlier as I thought this was submitted before. 

This trip was amazing. This experience was vastly superior to my expectations. 

First: The guides. They were nothing short of amazing. From the drivers to the guides in Lima and Cusco. Our guide in Lima was great being that we only spent one day with her. Most of all our guide in Cusco.
She went above and beyond her duties. She had great knowledge and vast experience about the culture, history, and customs of Southern Peru. Not only was she knowledgeable, but very patient with everyone in our party especially when it came to the physicality
of the trip. There was nothing inconvenient to her and her ability to adapt and curtail our experiences to make sure we got everything we wanted was impressive. We would simply use your company again if this guide was any indicator to the service we expect from
your guides. 

Second: The accommodations. They were great. And they were impressive considering that I didn't know such accommodations existed in Peru. All of it upscale. There were a couple of things that didn't work appropriately in some of our rooms
like the WiFi and TVs. My parents had a toilet overflow in one of the hotels when they turned on the shower. And coordination with our reservations messed us up a bit but we were able to get all of our problems resolved immediately. And we understand some of these things, if not all of these things, were beyond our agency's control considering the size of our party. 

Third: This travel agency's service throughout this process was wonderful. From the very beginning up until the very end. The back and forth emails to make sure we had everyone in the right hotels, flights, destinations, and experiences also went
above and beyond. Response time, coordination with the guides, drivers, and accommodations were spectacular. 

Thank you for your help throughout this process. 

Regards,

Alberto.