Travel Review: Luxury Southeast Asia Tour, Vietnam, Hanoi

Our travel agency did an excellent job with our Vietnam trip. We elected to only travel to the north and requested to do 'non-traditional, non-touristy' activities. The accommodated us perfectly with trips into the mountains and local villages including time to speak with local people in their homes and see rice harvesting by hand. We even helped a lady with her banana tree trimming on the higher leaves. 

We received prompt communication from our agent and all aspects of the trip were taken care of. The hotel was wonderful and our guides were really great. We also received a phone call through the guide during our first tour in Hanoi to ensure our expectations were being met and all was okay. We have comparison as we spent two weeks in Italy last October with a single travel company booking everything. That was a great experience as well, and our agency met those high expectations. 

Lastly while not booked through Zicasso, our guide (referred by our travel agency)  did an excellent job with our flights. We had a complicated itinerary with several flights to several countries within a three week period. He and our agent everything beautifully.