We used this travel company to plan a 21 day trip for 6 adult friends to Chile, Argentina, and Brazil. We all had a fantastic time, and have nothing but good things to say about our travel agent and the people at this company. When we began planning the trip, our travel agent was very helpful and responsive as we... Read more
My wife and I traveled to Buenos Aires, Iguassu Falls, and Rio de Janerio April 2-13. These travel agents were wonderful to work with. They were responsive prior to the trip, helpful in planning the trip, and in touch throughout the trip. Everything went seamlessly. We had transportation at every step, the guides... Read more
The trip was wonderful, the travel company did an excellent job. There were a few glitches with airline bags, late drivers etc, but nothing about which our travel company was not very responsive at all times. Read more
From start to finish, everything about this travel agent and this travel company was outstanding! If we could give an extra star, we would. They provided us with excellent transportation to and from airports. Their selection of guides during our private tours throughout the country was exemplary. They were in... Read more
Everything went well as planned. The only inconvenience was for internal flights we were not aware that we had to pay extra for luggage. This can be done relatively inexpensively on line in advance on the internet. However while traveling this became difficult due to poor internet connections and so on. Therefore... Read more
This travel agent was in frequent phone and email contact with us to ensure our itinerary met all of our requests. He also contacted us during our trip to make sure everything was going well. His suggestions to visit Paraty, Ouro Preto and Tirandentes were greatly appreciated because we loved all three locations... Read more
My travel agency worked with me.for a couple of months to setup a very special trip. I was already committed to a week in El Salvador for other reasons, so I asked this agent to help me work out a very challenging trip from El Salvador through Peru, Chile, Argentina and Brazil! I wanted to spend a lot of time... Read more
Although this travel company (and the agent with whom I corresponded) were aways responsive and professional, I had difficulties organizing my trip to Recife, Brazil for Carnaval. I tought Zicasso was putting me in contact with travel specialists that were very familiar with Brazil and Carnaval, but it turned out... Read more
transfers excellent, always on time. Our travel agent called several times to check on our progress, showing concern. Itinerary was terrific and every location that we visited was interesting. Accomodations in Salta not up to expectations, particularly poor breakfast and luggage space in room. Not 3.5 quality. BA... Read more
If I could rate the travel company higher than a five star, I would. My travel agent worked closely with me to design a 10 day vacation to Brazil for my husband and I, and another couple. We exchanged numerous emails and one phone call to talk through what our interests were for the trip. This travel agent is... Read more
Our trip to Argentina and Brazil was wonderful! Our travel agent did a wonderful job in making our arrangements and adjusting our itinerary to interests. We were most impressed with how this travel company listened to our requests and answered our questions. Our agent stayed in regular contact during our trip... Read more
It was a complete delight to work with this travel company to plan and organise our trip to South America. Every aspect of the trip proceeded smoothly and when events unexpectedly occurred (airlines changing flight schedules), we are informed ASAP and offered alternatives that fit with our itinerary. Attention... Read more
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