The trip exceeded all expectations. Our trip planner and the entire travel team are excellent. Our trip planner was very responsive when we requested a few mid course changes during the trip. She was always available and responsive. The trip was arranged online and we never met the planner, but she listened to us... Read more
We used Zicasso for our honeymoon trip and it was also our first time in Japan travelling (only have been to the airport a couple times for transfers). The travel company that we got matched up with was really good. We had a first call and after that we were emailing back and forth to finalize our trip. They planned... Read more
My brother and I just got back from our first trip to Japan. We wanted everything to be taken care of for us, from airport transfer, to accommodations, to tours and transport. Zicasso set us up with our travel company. I was contacted by their Luxury Travel Consultant, by Email and had a follow up phone call to... Read more
We had the absolute best vacation we could have asked for. From my first interaction through the Zicasso website and the follow-up from our trip planner, I couldn’t have asked for a better experience. Our trip planner clearly took note of the information I had provided through the website and her first email already... Read more
We thoroughly enjoyed our trip to Japan. Everything was well planned and the itinerary was outlined well with easy to understand instructions. There was a learning curve to understanding the transit system in Japan...it seems so complex at first until you use it a few times. We found Japan to be a very clean and safe... Read more
We had the best experience ever. Zicasso made it happen. We wanted to have a great trip with the things we love, but personilized and within the budget and that is exactly what they did for us. Professionals with lots of knowledge on the region, great recommendations for things to do, eat, and visit. Everything... Read more
Our experience with this travel agency was incredible! From the beginning, they were easy to work with and helped us make the greatest vacation. Every hotel we stayed at had great service, great rooms, and were all four star hotels. Our travel agency also provided all of our transportation to every city we stayed at... Read more
Our experience with our travel company and travel specialist was just wonderful. She was very patient and helpful to us in planning our Japanese Alps tour. We stayed in luxurious ryokans where we were treated like royalty. All our guides were always on time, energetic and very well educated. They enhanced our... Read more
After 50 years of travelling together with my wife, this trip of two and a half weeks in Japan is the best value we have ever achieved. The itinerary was a joint effort with the Agent and accurately reflected our interests and wishes. We opted for Assistants and Guides throughout and a mix of public and... Read more
I contacted the travel planner through a referral from Zicasso. My wife and I interviewed two other agents by phone and decided that this travel planner was the most familiar with Japan. He lives in Kyoto and has extensive experience with tourism in Japan. After a thorough discussion about our expectations and... Read more
Our travel planner was absolutely amazing and I am looking forward to planning more trips together. She was very patient, very thorough, and gave us very practical advices . Our trip was perfectly planned and very well balanced. Our travel planner suggested tours and tour guides based on our interests . Everything... Read more
I hired Zicasso to arrange a 10-day Spring Break trip to Japan with my 9-year-old daughter. Although I comfortably plan trips around the globe for my family, I felt that the language barrier might impose unnecessary stress during our trip and hired Zicasso to help with planning. Our travel planner, our contact at... Read more
Top Notch. Our travel consultant was very responsive to my numerous inquiries in a timely fashion. He tailored the trip to meet my needs and made many good suggesions which enhanced our Japan vacation.
The hotels were located in prime areas and were top quality while the ryokans with their service... Read more
Nearly two-week trip to Japan was really exceptional. Thanks to the travel agent who proved to be extremely professional, patient, engaged and committed, I had magical holidays that went smoothly and really enjoyably. The travel agent, who was always ready to answer any question, does his best in assuring... Read more
We had a terrific trip. Every detail was perfect, and the tour planner was a pleasure to work with. We went to Niseko, then Tokyo and Kyoto. The tour planner’s recommendations were terrific and everything from the planning, to the guides, hotel, bullet train and side trips worked like clock-work. The tour planner... Read more
We had a wonderful experience from start to finish and I recommend them highly. The tour designer from the tour company provided us with a fantastic itinerary that hit everything we were hoping to see and do - from guided tours through Tokyo and Kyoto, to views of Mt. Fuji and hot springs in Hakone, to fabulous... Read more
My husband and I have just come back from the most amazing trip to Japan.
We knew we wanted to go to Japan but that was all we knew. What to see, what to do we needed a little guidance in working this part out. Our travel planner was wonderful. She listened to what we had to say, and formulated an ... Read more
Our trip to Japan was perfect. We were attracted to and curious about learning Japan. We had a limited time of 8 days with our two teenager kids. We wanted many things actually and the time is always not enough. Apart from learning the culture and the country, we were individually interested in culinary world and... Read more
We just returned from a 2 week trip to several areas in Japan that was expertly planned and executed by this travel planner and his company. We are experienced world travelers, who have traveled with some of the top luxury travel companies and we'd rate this company among the best. The attention to detail and the... Read more
Our travel agent and his company planned the perfect trip for us. We decided to go to Japan for our honeymoon and thanks to our agent, I am confident that we made the right decision. We had a brief conversation with him initially and told him our interests and things and places that we would like to do and see, and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.