There were a few hiccups in the initial stages. I think this had to do with the typical “new computer system” syndrome. But the agent with whom I dealt was always polite and helpful, and responded well to my complaints. The trip rip itself was just about perfect. Read more
We have traveled all over the world. This travel team took in our needs and planned a class one three weeks in Scotland. They provided an easy to fallow daily itinerary. Who could complain about staying in 5 star castle with a Rolls Royce our front. Read more
I really enjoyed working with this travel company to plan our very customized trip to Scotland. Although I had some idea of the places I wanted to visit, I spent several phone calls with them customizing the trip. We chose to have the six of us have a driver/guide through Scotland. The driver was excellent as was... Read more
Our travel specialist and her company was wonderful to work with in planning our recent trip to Scotland. Everything was well planned and we really enjoyed not having to worry about the details. Scotland is a beautiful country and we can't wait until we can go back! Read more
The trip was fabulous, everything was very well organized, delivered as promised, and the communication by this travel company with the group was outstanding. The travel company was very responsive to our needs and feedback that arose before or during the trip.
Overall, the accommodations were excellent,... Read more
Subject: 3 week vacation to Ireland, England, Scotland. This travel team provided an excellent, surprising, and perfect itinerary! Great location suggestions, useful daily visit planning, and the six private tour guides were the BEST. Every trip plan request was met completely, moreover, suggestions and hotel... Read more
Our trip to Scotland was one of the three best of our lives. For a seven day self-driven trip, Scotland is one of the most beautiful countries on earth. The staff at the travel company planned each leg of our journey perfectly. The accommodations at each of our stops were first class. We were able to get to our hotels... Read more
Initially, I was a bit cautious because I did not know Zicasso or this tour company. However, what a great experience!! Owner/trip planner helped us design an wonderful first trip to Scotland (Edinburgh, Inverness, Isle of Skye and Stirling). He took our feedback and provided excellent suggestions and options for... Read more
We didn’t have a ‘standard’ tour. Never having been to Scotland, we relied heavily on the opinions and suggestions of our trip planner to compose our tour. And it was our tour. We chose the cities and the individual excursions to visit the sites, from castles to distilleries, that interested us. Our trip planner then... Read more
We had a wonderful trip to Scotland. What a beautiful and welcoming country, full of history! Zicasso arranged our itinerary and provided a guide, who was absolutely amazing. We learned thru him, every nuance of the countryside that we were driving thru. We stopped at places we would never be aware of and enjoyed... Read more
This tour company was very helpful both in planning the trip and taking care of us once we started the trip. Our guide was a great guide in Ireland as was our guide in Scotland. I would definitely use this tour company to attange another trip in Ireland Scotland or the UK. The office staff headed also wen above... Read more
Every detail of our trip was perfectly planned and the trip was flawless. We had wonderful, knowledgeable guides and lovely accommodations everywhere we stayed! Our transfers were always right on time and in beautiful new vehicles. We received a binder in advance with our itinerary, tickets and every detail of the... Read more
Our driver was awesome, as was our coach. His incredible local knowledge, personality and willingness to go the extra mile to make our trip a success were exemplary. Come to find out he has family living near us and he is quite familiar with our city, having visited the US on multiple... Read more
We has some issues with the tour we were on. I reached out to my contact at Zicasso and he was able to help resolve the issues. Without him I wouldn’t have gotten anywhere with the tour company. Read more
My wife and I had an individual trip, organized with good advice from our travel specialist. What a joy to have the details worked out by such an attentive person! In addition to her outstanding planning, she followed up during the trip to be sure that plans were actually working. The trip was wonderful and truly... Read more
We had a great time. Our trip to England was really one of the best trips I’ve taken. The guides were wonderful, personable and most of all knowledgeable. The accommodations were all terrific. Read more
All the arrangements made were completed on time and without any concerns or worries. If if I had any negative comments it would be that I would have liked more guidance for activities appropriate for a 14 year old boy. Read more
Trusted Reviews of Travel Agencies & Tour Operators
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