Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID... Read more
We had a great 10 day trip around Sri Lanka, covering many spectacular sights. Planning the trip and communicating with the travel company was easy and quite prompt and considering that there was about only about a month to plan the trip, they managed to organise everything well. We had an excellent driver / guide who... Read more
This travel team displayed professionalism from the initial consultation to the end of the trip. They delivered an itinerary that was based on my needs and wants. They were patient in the itinerary development process as I'm very particular about my hotel selections and overall activities. During the trip, the travel... Read more
Our travel agent's name was unknown to us when we decided to utilize her services after reviewing ratings for our epic trip to India. She not only didn't fail us, she provided us with superb service which surpassed our expectations! All details were provded with nothing being overlooked. We will not hesitate to use... Read more
Generally very happy with the trip and the services provided by the travel company. From the initial stages of planning, through tweaking the itinerary and payment and execution, the travel company was professional, responsive, helpful and honest. Our driver/handler was great and we got to see a lot of the country... Read more
We were very frustrated with this tour company. Even though we spoke with them several times via phone and emailed lots, they simply didn't follow through with many of our requests. We ended up having to research hotel and travel options ourselves and tell our agent where and how to book us. This took hours of our... Read more
Working with this travel company was a pleasure. They always responded quickly but more importantly, they listened to what we wanted and designed the itinerary accordingly with options to change or customize to fit our needs. The vacation ended up being the perfect pace for us. Read more
The trip was amazing! Our travel planner was so helpful and helped accommodate all my requests. I had unexpected last minute changes to be made 2 days before my trip and he came through. Amazing service. Since it was a solo trip, they kept checking up on me throughout which was also greatly appreciated! I would... Read more
Our trip planner listened well and planned a trip for our specific needs. As a result, our trip was exactly what we wanted and every detail was arranged with her expert knowledge and experience of Sri Lanka. Read more
My wife and I had a fantastic 3 week trip to Sri Lanka in Dec. 2018-January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food and natural landscape of Sri Lanka, a country that has something to offer all... Read more
Fabulous trip. Sri Lanka exceeded my expectations. I will go back. This travel agent and all the staff at this travel company were so helpful in putting the trip together. I would highly recommend them if you are thinking of visiting this country. Read more
The trip to Sri Lanka was successful and we feel we received satisfactory value for our time and costs. Not impressed by the travel company however. Seems most of the itinerary was farmed out to another more local travel agency with somewhat loose or poor communication between the travel company and the local tour... Read more
My husband and I used this travel agency to book a two week trip to India and a ten day trip to Sri Lanka. Our agent and the travel company were very easy to work with and helped me craft the perfect trip for our likings. We stayed in wonderful hotels, all very clean with nice amenities. The guides were excellent,... Read more
Susan from this travel agency put together a trip of a lifetime for my family. We spent a week in India and 8 days in Sir Lanka. We traveled with our 10 year old son and 12 year old daughter and thanks to the hardwork by Susan we all got to see and do things that interested all of us. I would recommend this company... Read more
I had traveled with my wife through Sri Lanka with this travel agency for about 12 days in August 2015. Since day one - way before we started our journey - the travel agent has had an impressive presence in defining the itinerary. The active role of our reference person was not only very useful, fast, and effective... Read more
The trip went flawlessly and the itinerary which was selected for us was perfect. We had enough space to do some things on our own, but the big "must-do"'s were taken care of. We had a fantastic time and never had to worry about how we were going to get somewhere, where we would stay, or what we would do. We... Read more
The Zicasso Difference
We handpick the world's best travel agents and tour companies.
We match you with up to 3 top travel specialists who compete.
These specialists will customize your tour with unique experiences.
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.