Real Travelers’ Reviews You Can Trust

Expensive for what I got in comparison to other trips I have taken.  Also not as well organized and I was surprised

that I had to pay for as many lunches and excursions which have been previously included. Read more

We had an amazing visit to Portugal - our experience was made even better because of our travel agent, and her agency. From the initial email conversations to determine our itinerary, outings to consider, and hotels to stay, we felt that she was able to understand our interests and traveling style. Although we were... Read more

Our Italy travel company did a fantastic job. We are four seniors and felt the need for coddling and security. We felt very comfortable in Italy due to the service provided by our travel company. We had drivers and guides in each city. Our agent was patient and knowledgeable. He helped us plan the perfect trip.  Read more

This Ireland travel agency went over and above on the planning of the vacation. We had a nice trip.  However, a couple of things that were issues. First, we felt we did not receive complete information to be prepared adequately for hotels, the rental car, destinations, currency conversion, etc. 

The staff... Read more

Just came back from a 5 night trip to Rome and Florence.  The goal was to see these two cities in a private, luxurious and efficient way.  Booked with these travel agents and found them to be very nice and knowledgeable of the cities.  They helped offer an itinerary that fit our compact schedule and looked amazing... Read more

I really enjoyed my time in Bali and my driver and guide were wonderful. Local people and staff were very friendly and helpful and everything was planned and taken care of by the travel company. Read more

Our trip to Italy was fantastic in every aspect, from the planning to the tour guides. Our agent and his team were great from the time we landed in Venice until the time we left Rome 13 days later. His car service was  always on time and very courteous, the one driver / guide was exceptional. The hotels were 1st... Read more

Wow. This agent is outstanding. From the initial contact several months before my trip - she was always accessible, knowledgeable and very kind. This was my first time to Portugal and because of the spectacular experience I will absolutely be going back!!! Read more

Europe is beautiful and I've always enjoyed visiting its various countries. This trip was no exception.
My low 2-star rating is aimed at the logistics and planning which led to many disappointments. I am not likely to use the services of Zicasso or this travel agency in the future. Read more