The travel company we used is a highly professional company! They put the customer and their travel needs and dreams first in a very caring and resourceful way. The whole trip was smooth, all connections worked and all details were thought out for us. They provided us with an iphone and checked in daily. They also... Read more
We were put in contact with our agents from this European travel company and they were lovely to work with. All the details of our trip were perfect. Drivers were at the appropriate places and on time, hotels recommended were wonderful. The rental house that was found and arranged for us was great for the 4 of... Read more
We had a wonderful 2 week vacation in Paris, Munich, and Berlin. We were able to experience so much and participate in events that we wouldn't be able to find on our own thanks to our agent at this European travel company! We highly recommend planning your vacation with this company. Read more
Our agent with this European travel company was a pleasure to work with as she is very kind and thoughtful. Unfortunately, I think the company is too busy so there were a few hiccups along the way. Many responses to emails were delayed. I believe our early itinerary was put aside due to an influx of spring... Read more
The trip was very well planned. Maps, directions and brochures were arranged by the day within the individualised guidebook we were given and they were easy to follow and understand. The iphone given was also very useful as it included 3g and a German to English dictionary.
It was a trip of a lifetime. Enjoyed by our entire family. Well planned and thought out by our agent and her team at this European travel company. They thought of everything. This was our first trip to Europe and we were not disappointed. Read more
This is our 3rd trip through Zicasso , this time with the help of this European travel company, to Germany and Austria. After the initial contact was made with the company's staff, every detail and wishes were collected to determine the kind of vacation we would like to have as a family of 5 with kids ranging from... Read more
Fantastic trip arranged by a great travel company. We had a few hiccups along the way, but mostly caused by hotel staff and in no way the fault of the travel company. They are very professional and experts in what they do. The communication was excellent all along the planning process and even while traveling. They... Read more
We used this agent for the Switzerland portion of our trip.
Our biggest problem with her was that things weren't delivered on time. Deadlines were always late and I had to call and email to get a response. Since I didn't know her, only her Zicasso profile, I was nervous that I would end up with nothing. ... Read more
We have now been home a week from our trip. Our travel agency did a wonderful job. They and their staff did everything and more to make sure our vacation was one that we will cherish and remember forever. Every single detail was taken care of, and each arrangement was made and followed through on. They provided... Read more
This European travel company was fantastic. Since we are not seasoned European travelers, I felt needed the help of an experienced travel planner to help us with a once in a lifetime 30th wedding anniversary trip with our adult children. I immediately felt comfortable with our agent's knowledge and experience and... Read more
Great service. The agents for the company phoned us every day to check in to see if we needed anything and to make sure all was well through a local cell they had provided to us. All of the tours were well organized and had great information. The guides were prepared with our family's interests prior to us... Read more
The whole planning and actual trip to Germany from Berlin to Munich via Dresden and Nuremburg for one week was excellent with fine tuning and advice given expertly, to make an excellent tour experience which we much enjoyed. The hotel accomodation chosen was fine, and for most of the restaurants we would have been... Read more
Over all the trip was a success. One time our driver did not pick us up from the hotel to the airport and we were not given a local cell phone in Berlin even though we were told the driver would give us one. Read more
My wife and I spent three weeks in Germany in September and October 2014 and used this luxury Germany travel agency and they were exceptional to work with. They had our itinerary down perfect and provided exactly what we asked for as far as exceptional accommodations, tours, restaurants, travel, private tours and... Read more
We had a general idea of what we wanted to see and do on this trip, but this European travel company improved our planning and gave us suggestions and options that we would not have known about that proved to be a huge benefit. Their choice of restaurants to recommend was on target with our desires and kept us... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.