The hotel offerings met our very specific needs. The hotel transfers were the best: did not have to worry about a thing. They booked train tickets and a tour we requested so that was great too. It was handy to have their restaurant and site recommendations as I did not have time with work to research beforehand. ... Read more
At first, we had doubts with booking a travel agency using zicasso since it would be someone out of our country and will be very hard for us to verify its legitimacy. However, things turned out great. The vehicles that was used for our transfers and the guides exceeded our expectation.
It's been a while since our family consulted a travel company especially since my siblings and I grew older, we learned to plan travels on our own. For our first time in Europe though, we weren't sure if we could do it especially as our parents and aunt have gotten older. After doing some research online and... Read more
We loved our trip to Budapest and Prague. Our travel agency was wonderful to work with as we planned our trip and was quite accommodating and flexible with us. Having local guides and drivers greatly enhanced the trip. Read more
The president of this travel agency listened to our ideas and developed a travel agenda to Italy that was fairly near perfect. The hotels were top notch. Arranged transport between cities made traveling in a foreign country comfortable. The private or small group tours enhanced our experiencing of Italy’s culture... Read more
This travel agent was very professional. There were a few challenges (as expected for a 3 week tour) that my agent and his team in the local foreign destinations handled quickly. I always say it's not the problem, but how it is addressed. Read more
This was our first trip to Poland and the Czech Republic. Even though I'm a seasoned traveler, I didn't know anything about this part of the world. Our travel agent helped us at each step. When she wasn't available, the other staff were equally helpful. The entire trip went exactly according to script. All... Read more
The trip was well planned and exactly suited to our tastes. Our travel agent was consultative, helpful and available. We went from Prague to Vienna and then down to Italy and not only did we see everything we wanted to see but things we could not have even thought of like the gem of Cesky Krumlov. It was a... Read more
We had an excellent experience with this travel company. I worked with their agent while planning the trip and he was very patient and knowledgeable. Our contact in Prague couldn't have been nicer. She gave us great tips and secured same-day tour tickets for us while we were in Budapest. We had a great trip and... Read more
In the age of the internet, we get the false impression that we can figure out everything about our travels by ourselves, but there is nothing like the benefits of local knowledge. When it comes to travel outside the United States, finding that local knowledge can be difficult unless you have discovered Zicasso. ... Read more
I had a wonderful time!!! The itinerary was exactly what I wanted. The tour guides were extremely knowledgeable. The drivers were very punctual and did everything in their power to ensure my trip was perfect! Having a local tour manager overseeing my tour was very reassuring to me especially being a single... Read more
We enjoyed it and our travel company did a good job setting up our accommodations, transfers and excursions. It allowed us to enjoy the cities in a relaxed manner. The travel company provided enough contact possibilities to ensure if any minor issue arouse it would be resolved. We would recommend this company... Read more
This travel agency was a pleasure to work with. After establishing our intended route and selecting accommodations we had the fun task of choosing excursions. There was a wide variety of activities that we could fill our days with and the insights of the travel company helped us build a fantastic itinerary for... Read more
Very fun and interesting trip, overall. Our travel company did a good job but should fire 1 employee who did not do his job! Very happy that trip was organized and planned out but would have preferred NOT to have needed train ride from Zagreb to BUD as I never wanted to visit Zagreb and hated that slow,... Read more
Our trip couldn't have been better! Our travel agent was very helpful in getting the trip pulled together. We added another person at the last minute and he did everything possible to accommodate us. Our on-site contact in the Czech Republic was terrific. She was available any time we needed her, and went so... Read more
Our travel agent planned an ambitious tour with many very special, memorable facets. Not everything was perfect but she was always available by phone and made extraordinary efforts to smooth over any rough spots. Read more
We just got back from our trip Budapest, Vienna & Prague, and it was awesome. This is now the second time I use Zicasso (it won't be the last time) and everything worked like clockwork, from the first email contact right through to actually arriving at our destinations and organization, it was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.